Ambulance Care Coordinator

2 weeks ago


Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

About the Role

At South Central Ambulance Service NHS Foundation Trust, we are seeking a skilled and dedicated individual to join our team as an Emergency Call Taker. In this rewarding role, you will be responsible for handling emergency calls and providing critical care to patients in need.

Key Responsibilities

  • Respond to emergency calls and assess situations quickly and accurately
  • Provide critical care and support to patients, including administering first aid and providing emotional support
  • Work collaboratively with other emergency services to ensure effective patient care
  • Maintain accurate and detailed records of patient interactions

Requirements

  • Good standard of education (2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
  • Experience of working in a customer-focused environment
  • Ability to work in a fast-paced and dynamic environment
  • Effective communication and interpersonal skills

What We Offer

  • Full training and support when you join and ongoing throughout your employment with us
  • Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part-time)
  • Enrolment into the NHS Pension Scheme


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