Client Account Manager

1 month ago


Normanton on Trent, Nottinghamshire, United Kingdom Alloga Full time
Job Title: Client Account Manager

We are seeking a highly motivated and experienced Client Account Manager to join our dynamic team at Alloga UK. As a key member of our client services team, you will be responsible for managing a portfolio of Order to Cash clients, ensuring exceptional service delivery, and driving business growth.

Key Responsibilities:
  • Develop and maintain strong relationships with our client base, ensuring their needs are met and exceeded.
  • Present Alloga's services professionally through various communication channels, including regular business reviews and client surveys.
  • Collaborate with the Implementation Manager to ensure successful project launches and minimize service disruptions.
  • Address client concerns effectively, ensuring minimal impact on service perception and driving improvements based on feedback.
  • Support the development of new business opportunities and value-added services, ensuring commercial viability and compliance with industry regulations.
Requirements:
  • Proven experience in account management or client services in a relevant industry, with a strong understanding of pharmaceutical logistics and regulatory compliance.
  • Excellent communication and relationship-building skills, with the ability to present complex information in a clear and concise manner.
  • Strong organizational and problem-solving abilities, with the ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite and client management software, with the ability to learn new systems and technologies quickly.
What We Offer:
  • A supportive work environment with numerous benefits, including access to a company pension scheme, buy and sell holiday entitlement, and a company performance-related bonus scheme.
  • The opportunity to work with a dedicated team that is passionate about delivering exceptional service to our clients.
  • A competitive salary and benefits package, with opportunities for career growth and development.


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