Rent Arrears Resolution Officer

3 weeks ago


Hull, Kingston upon Hull, United Kingdom Sanctuary Group Full time

Sanctuary Housing is one of the UK's leading social landlords, providing good quality, affordable homes in communities that residents can be proud of.

Job Requirements:
  • Excellent communication and listening skills.
  • Experience in a Contact Centre environment or similar setting.
  • Basic experience using Microsoft packages including Word, Excel, and Outlook.

You will be responsible for building rapport with customers, ensuring every interaction is handled professionally and empathetically, and handling payment calculations and managing financial information accurately.

We reserve the right depending on application numbers to close or extend the closing dates for positions; however, we remain committed to finding the right candidate for this role.



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