Front Desk Operations Specialist
4 days ago
The Front Desk Operations Specialist is a critical role within Valor Hospitality Europe's front desk operations team. As a specialist in this area, you will be responsible for delivering exceptional customer service, processing bookings and managing reservations with precision and attention to detail. You will also be tasked with maximising revenue through upselling opportunities and working closely with the reception team to ensure maximum occupancy and room rates are achieved.
Key Responsibilities:- Provide top-notch customer service to guests and colleagues alike
- Take bookings and manage reservations with precision and attention to detail
- Process and update bookings as required, maximising revenue through upselling opportunities
- Work closely with the reception team to ensure maximum occupancy and room rates are achieved
- You have excellent communication and interpersonal skills, with a passion for hospitality and a relentless commitment to excellence
- You are proficient in administration and technology, with a keen eye for detail and a love of organisation
- A competitive salary of £25,043.20 per annum, inclusive of 12.04 per hour, based on a 40-hour workweek
- Exclusive discounts for you, your friends and family at Valor Hotels, including rooms from just £30 B&B
- Generous refer-a-friend bonuses, starting at £250
- Access to high-street discounts and a range of wellbeing activities, including healthy lunches, wellbeing walks and pay day treats
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Front Desk Associate
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Front Desk Associate
1 week ago
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Weekend Front Desk Associate
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Front Desk Associate
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Front Desk Ambassador
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Part-Time Front Desk Professional
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Language Education Specialist Role
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Front Desk Ambassador
1 week ago
Southampton, Southampton, United Kingdom AccorHotel Full timeCompany OverviewWe are a leading hospitality company, AccorHotel, seeking a skilled Front Desk Ambassador to join our team. As a key member of our reception team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Estimated Salary: £18,000 - £22,000 per annumThis is a part-time contract, and...
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Service Desk Specialist
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Front DeskWelcomer
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Southampton, United Kingdom AccorHotel Full timeWe are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract)to join our team in Southampton United Kingdom. As the first point of contact for our guests you will play a crucial role in creating a positive and welcoming atmosphere while ensuring efficient front desk operations.Greet and welcome guests warmly upon arrival...
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Front DeskWelcomer
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Southampton, United Kingdom AccorHotel Full timeWe are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract) to join our team in Southampton United Kingdom. As the first point of contact for our guests you will play a crucial role in creating a positive and welcoming atmosphere while ensuring efficient front desk operations. Greet and welcome guests warmly upon arrival...
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