Part-Time Front Desk Professional

2 days ago


Southampton, Southampton, United Kingdom The Midland Hotel Full time

**Job Description:**

The Midland Hotel seeks a highly skilled Part-Time Front Desk Professional to join their team. This role requires a strong focus on delivering exceptional customer service and ensuring a seamless guest experience.

Main Responsibilities:

  • Deliver outstanding customer service to guests, responding to their needs and resolving any issues promptly.
  • Manage guest arrivals and departures, maintaining accurate records and ensuring smooth check-in and check-out processes.
  • Offer expert advice to guests, recommending local attractions and activities that enhance their stay.
  • Work collaboratively with colleagues to achieve common goals and objectives.

What We Offer:

  • A competitive salary of £29,000 per annum, recognizing the importance of this role in delivering exceptional customer experiences.
  • A comprehensive benefits package, featuring access to a Company Pension Scheme, Life Assurance, and Wellbeing Support.
  • Ongoing job-related training programmes, providing opportunities for skill development and career advancement.
  • A supportive work environment that values teamwork and recognizes individual contributions.


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