Senior Support Worker
4 weeks ago
We are seeking a highly skilled and experienced Senior Support Worker to join our team at Wiltshire Council. As a Senior Support Worker, you will play a key role in providing high-quality support to our customers, ensuring their safety and well-being.
Main Duties and ResponsibilitiesLeading a Team of Support Workers
As a Senior Support Worker, you will be responsible for leading a team of support workers, providing ongoing monitoring, support, and supervision to ensure the delivery of high-quality services.
Monitoring and Supervising Support Workers
You will be responsible for monitoring and supervising support workers, ensuring they are working to the highest standards and providing the best possible support to our customers.
Quality Assurance and Compliance
You will be responsible for ensuring that services are delivered to the highest standards, providing robust quality assurance and compliance with all legal and statutory requirements.
Person-Centred Approach
You will work closely with customers, support workers, and other stakeholders to develop and implement person-centred support plans, ensuring that our customers receive the best possible support.
Communication and Collaboration
You will be responsible for effective communication and collaboration with customers, support workers, and other stakeholders, ensuring that all parties are working together to achieve the best possible outcomes.
Continuous Professional Development
You will be responsible for promoting continuous professional development, reflective practice, and evidence-based learning, ensuring that our support workers are equipped with the skills and knowledge they need to provide high-quality support.
Person SpecificationEssential Qualifications and Experience
NVQ Level 4 or equivalent significant experience in a relevant field (or a commitment to undertake qualification)
Experience of supporting with adults within a care environment
HSE recognised First Aid at Work qualification or willingness to achieve a qualification in first aid
Previous experience of contributing to the supervision of others or ability to demonstrate the required skills
Up-to-date knowledge of relevant legislation and guidance in relation to working with, and the safeguarding of, adults
Experience and current up-to-date knowledge of moving and handling procedures
Well-developed interpersonal skills and ability to effectively communicate with people in a variety of ways and levels
Good organisational skills
Ability to prioritise tasks and work on own initiative against deadlines
Ability to utilise a range of software including electronic social care records
Physically fit and able to perform all requirements of the job role
Ability to work in a person-centred way to meet individual outcomes
Fully fluent in spoken and written English
Desirable Qualifications and ExperienceDesirable
Experience of working with in a care support service
Experience of working within a CQC registered service
Understanding of the Care Act 2014; Health and Social Care Act 2008
Able to demonstrate an ability to work as part of a team and provide/ implement instructions
Qualification as a trainer
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