Senior Support Worker

4 weeks ago


Trowbridge, Wiltshire, United Kingdom Wiltshire Council Full time
Job Summary

We are seeking a highly skilled and experienced Senior Support Worker to join our team at Wiltshire Council. As a Senior Support Worker, you will play a key role in providing high-quality support to our customers, ensuring their safety and well-being.

Main Duties and Responsibilities

Leading a Team of Support Workers

As a Senior Support Worker, you will be responsible for leading a team of support workers, providing ongoing monitoring, support, and supervision to ensure the delivery of high-quality services.

Monitoring and Supervising Support Workers

You will be responsible for monitoring and supervising support workers, ensuring they are working to the highest standards and providing the best possible support to our customers.

Quality Assurance and Compliance

You will be responsible for ensuring that services are delivered to the highest standards, providing robust quality assurance and compliance with all legal and statutory requirements.

Person-Centred Approach

You will work closely with customers, support workers, and other stakeholders to develop and implement person-centred support plans, ensuring that our customers receive the best possible support.

Communication and Collaboration

You will be responsible for effective communication and collaboration with customers, support workers, and other stakeholders, ensuring that all parties are working together to achieve the best possible outcomes.

Continuous Professional Development

You will be responsible for promoting continuous professional development, reflective practice, and evidence-based learning, ensuring that our support workers are equipped with the skills and knowledge they need to provide high-quality support.

Person Specification

Essential Qualifications and Experience

NVQ Level 4 or equivalent significant experience in a relevant field (or a commitment to undertake qualification)

Experience of supporting with adults within a care environment

HSE recognised First Aid at Work qualification or willingness to achieve a qualification in first aid

Previous experience of contributing to the supervision of others or ability to demonstrate the required skills

Up-to-date knowledge of relevant legislation and guidance in relation to working with, and the safeguarding of, adults

Experience and current up-to-date knowledge of moving and handling procedures

Well-developed interpersonal skills and ability to effectively communicate with people in a variety of ways and levels

Good organisational skills

Ability to prioritise tasks and work on own initiative against deadlines

Ability to utilise a range of software including electronic social care records

Physically fit and able to perform all requirements of the job role

Ability to work in a person-centred way to meet individual outcomes

Fully fluent in spoken and written English

Desirable Qualifications and Experience

Desirable

Experience of working with in a care support service

Experience of working within a CQC registered service

Understanding of the Care Act 2014; Health and Social Care Act 2008

Able to demonstrate an ability to work as part of a team and provide/ implement instructions

Qualification as a trainer


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