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Risk Management Consultant
2 months ago
You will work in collaboration with our customers and account managers to maximize the value delivered by our email-based risk assessment solution. Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses, and as a result, increased customer profitability.
This is achieved through a range of activities, including proactive analysis of accounts to identify improvements, optimizing the risk assessment to more accurately detect high-risk transactions, and providing thought leadership to customers during business reviews.
We are looking for individuals with a proactive and analytical approach to problem-solving, a good consulting mindset, and an interest in bringing value to our customers. In the role, you'll experience how to leverage real-time digital identity intelligence, analyzing millions of transactions per month for some of the largest companies operating in Financial Services, Insurance, and e-Commerce.
Key Responsibilities- Support Business Reviews: Create and present analytical insights relating to customers' deployment, ensuring they understand the value of our solution.
- Proactive Monitoring: Conduct regular analysis to ensure key customers' solution performance is maintained and improved, identifying areas for optimization.
- Rule Adjustments: Perform targeted rule adjustments to help customers address emerging risks, ensuring their solution remains effective.
- Action Planning: Develop an action plan for key customers to improve their maturity on the solution, providing business support through fraud analysis and research.
- Fraud Review: Conduct routine fraud review verification, ensuring corrections/clarifications are made in a timely manner.
- Fraud Detection: Improve fraud detection performance by optimizing the false positive/fraud capture rate, utilizing various data workflow management and analysis tools.
- Demonstrate proficiency with languages such as SQL, Python, etc., and various data types and formats including, but not limited to: XML, flat files, delimited, etc.
- Demonstrate proficiency with data analysis tools and processes.
- Demonstrate good research skills and interest in fraud analysis for real-life scenarios.
- Demonstrate good oral and written communication skills in English; other languages are ideal.