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Bar and Lounge Operations Manager
2 months ago
We are seeking a highly skilled Bar & Lounge Manager to join our team at a luxury hotel near Christchurch. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and driving sales in our bars.
Key Responsibilities:
- Manage the bars at the venue, ensuring a high level of service and quality standards are maintained.
- Supervise and develop junior members of staff, providing training and guidance to help them reach their full potential.
- Recruit and develop a high-performing front of house team, focusing on excellent customer service and sales growth.
- Drive sales and achieve targets, working closely with the wider hospitality team to deliver exceptional results.
- Work in a hands-on, floor-based role, ensuring a seamless customer experience.
Requirements:
- Outgoing, friendly, and professional, with a passion for delivering exceptional customer service.
- Good knowledge of food, wine, and cocktails, with experience working in a luxury hotel or fine dining restaurant to AA rosette service levels.
- Strong knowledge of standards and procedures, with the ability to maintain a high level of quality and consistency.
- Ability to work well under pressure, remaining calm and composed even in busy periods.
What We Offer:
- A competitive salary package, including a basic salary of £34k and a 7k service charge.
- Accommodation can be provided off-site, making this an excellent opportunity for those looking to relocate.
- 28 days holiday, plus additional benefits and discounts.
- Potential for further career development and growth within the company.
To find out more about this exciting opportunity, please send your CV to Daniel Boyle at Gateway Hospitality Recruitment.