Head of Customer Experience

About the RoleWe are seeking a highly skilled and experienced professional to lead our customer acquisition efforts as the Head of Customer Acquisition. This is a key role within our organisation, responsible for developing and executing a comprehensive customer acquisition strategy aligned with our customer plan and overall brand and customer strategy.Key...

Job Title: Head of Special EventsJob SummaryThe Head of Special Events is responsible for planning, executing, and overseeing a diverse range of in-house and guest-driven events across the pub group's venues. This includes managing key seasonal events, brand collaborations, and private, high-profile functions.Key ResponsibilitiesIn-House Event Planning and...

Job Title: Head of Customer ExperienceWe are seeking a seasoned leader to join our team as the Head of Customer Experience. This role will be responsible for driving operational excellence, innovation, and colleague development within our organization.Key Responsibilities:Lead the development and implementation of operational strategies to drive business...

Job Title: Customer Experience and Communications ManagerWe are seeking a highly skilled Customer Experience and Communications Manager to join our team at The Learning Experience #351. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social...

About the RoleWe are seeking a highly skilled Strategic Customer Acquisition Lead to join our team at HEAD OFFICE. As a key member of our digital marketing team, you will be responsible for developing and executing a comprehensive customer acquisition strategy to drive business growth and customer outcomes.Key ResponsibilitiesLead a team of digital marketing...

About the Role:At KatKin, we're revolutionizing cat health through superior nutrition. As our Head of Customer Experience Specialist, you'll lead the vision and strategy for our end-to-end customer experience, with a customer-first approach. Reporting directly to the CXO and founder, you'll build and scale the team across multiple locations, fostering...

Transform Customer Experience and Drive Brand GrowthAs the Head of Brand Management at Gopuff, you will play a pivotal role in shaping the company's CRM strategy and brand identity. Your expertise will be instrumental in developing and executing targeted campaigns that drive customer engagement and retention.Key Responsibilities:Develop and execute a...

Job Title: Head of Commercial ManagementLocation: Head Office, LondonJob Type: Full-timeAbout the Role:We are seeking a highly skilled and experienced professional to lead our commercial management team. The ideal candidate will have a strong background in customer acquisition and a proven track record of developing and implementing successful strategies.Key...

Job Title: Head of Customer Marketing and StrategyThe School of Life is seeking a highly skilled and experienced Head of Customer Marketing and Strategy to join our team. As a key member of our marketing department, you will be responsible for developing and executing a customer-centric marketing strategy that drives engagement, growth, and revenue.Key...

About the RoleWe are seeking a highly motivated and experienced Head of Customer Experience to lead our customer experience strategy and team. As a key member of our leadership team, you will be responsible for developing and executing a customer-centric approach that drives growth, improves customer satisfaction, and enhances our brand reputation.The ideal...

Job Title: Head of Brand and DigitalThis is a key role within our organisation, responsible for developing and executing a comprehensive customer acquisition strategy aligned with our customer plan and overall brand and customer strategy.Key Responsibilities:Lead a team of digital marketing specialists to develop channel centres of excellence and drive...

About the Role:The Head of Special Events will be responsible for planning, organizing, and executing a diverse range of in-house and guest-driven events across the pub group's venues. This includes managing key seasonal events, brand collaborations, and private, high-profile functions.In-House Event Planning & Execution:Lead the planning and execution of...

Role SummaryWe are seeking a highly skilled and experienced individual to join our team as Chief Experience Officer. As a key member of our Public House Head Office, you will be responsible for leading the planning and execution of high-profile events across our venues, focusing on delivering exceptional customer experiences.Main ResponsibilitiesDevelop and...

Luxury fashion lifestyle brand Aspinal of London is hiring for our Concession in Harrods.Key Responsibilities:We are seeking a passionate and determined individual to join us as a valued team member. As a Sales Associate, you will be the face of Aspinal of London, responsible for delivering a complete shopping experience for our customers that is unrivalled...

About Our Bar Team:We are seeking a skilled and enthusiastic Bar Team Member to join our team at the King's Head, Roehampton. As a Bar Team Member, you will be responsible for delivering exceptional customer service and providing a warm and welcoming experience for our guests.What We Offer:Access to our Career Pathway, Apprenticeships and training and...

About Our Bar Team:We are seeking a friendly and outgoing individual to join our bar team at the King's Head, Roehampton. As a key member of our team, you will be responsible for delivering exceptional customer service and providing a warm and welcoming experience for our guests.What We Offer:Access to our career pathway and training and development...

We are seeking an experienced professional to join our Head Office London team as an Experience Executive. This exciting new role is part of our Apex Experiences division, which focuses on delivering innovative client experiences across our hotel portfolio.As an Experience Executive, you will be responsible for promoting our services and event experiences to...

Luxury fashion lifestyle brand Aspinal of London seeks highly skilled sales professionals for roles in Central London. At Aspinal, we create exceptional experiences for our customers and team members alike.Key Responsibilities:Deliver a shopping experience that combines fun, friendliness, and theatreDevelop a passion for selling luxury fashion...

At Places Development, we're dedicated to creating inclusive and thriving communities for our customers and employees. Our VisionWe strive to deliver a best-in-class aftercare service to customers who have purchased a property from us. This is where you come in. As the Head of Customer Service Delivery, you'll play a key strategic and operational role in...

Pod Talent is partnering with a pioneering pet food company to find a Customer Experience Manager for their London team. This role will involve creating and analyzing reports on customer service KPIs, supporting the growth of the customer service team, and driving efficiency.This person will report to the Head of Customer Experience and work closely with the...