Housing Benefit Assistant

3 weeks ago


StainesuponThames, Surrey, United Kingdom Spelthorne Borough Council Full time

Job Title: Housing Benefit Assistant

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our Housing Benefits team as a Benefits Pre-Assessment Team Member. As a key member of our team, you will be responsible for checking incoming claims for completeness, dealing with customer queries, and scanning and indexing documents.

Key Responsibilities:

  • Checking incoming claims for completeness
  • Dealing with customer queries at the enquiry desk and over the telephone
  • Scanning and indexing documents

Requirements:

  • Excellent communication and customer care skills
  • Ability to work as part of a team and on your own initiative
  • Computer literacy and ability to use two computer systems at the same time

Working Arrangements:

The hours are worked flexibly between 8am to 5pm daily to be agreed with the Manager. Spelthorne currently has a hybrid working policy; however, this role is mainly office based due to the requirements of this position.

Benefits:

  • Excellent conditions of service
  • Flexible working hours
  • Pension scheme
  • Free car parking
  • At least 23 days paid leave per year

Essential Requirements:

  • Ability to converse at ease with customers and provide advice in accurate spoken English

Security Clearance:

A Basic DBS check plus BPSS check will also be required for this post.



  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time £23,645 - £26,346

    Job Title: Housing Benefits AssistantSpelthorne Borough Council is seeking a skilled and dedicated individual to join our Housing Benefits team as a Housing Benefits Assistant.Job Summary:We are looking for a motivated and organized individual to assist with the processing of housing benefit claims, providing excellent customer service and support to our...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time £23,645 - £26,346

    Job Title: Housing Benefits AssistantSpelthorne Borough Council is seeking a skilled and dedicated individual to join our Housing Benefits team as a Housing Benefits Assistant.Job Summary:We are looking for a motivated and organized individual to assist with the processing of housing benefit claims, providing excellent customer service and support to our...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time

    Job Title: Housing Benefit AssistantWe are seeking a highly organized and detail-oriented individual to join our Housing Benefits team as a Housing Benefit Assistant.Key Responsibilities:Checking incoming claims for completeness and accuracyDealing with customer queries at the enquiry desk and over the telephoneScanning and indexing documentsWorking...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time £23,645 - £26,346

    Job Title: Housing Benefit AssistantWe are seeking a highly organized and detail-oriented individual to join our Housing Benefits team as a Housing Benefit Assistant. This is a fixed-term position for 12 months to cover maternity leave, working full-time (36 hours per week) at a salary of £23,645 - £26,346 per annum.Key Responsibilities:Checking incoming...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time £23,645 - £26,346

    Job Title: Housing Benefit AssistantWe are seeking a highly organized and detail-oriented individual to join our Housing Benefits team as a Housing Benefit Assistant. This is a fixed-term position for 12 months to cover maternity leave, working full-time (36 hours per week) at a salary of £23,645 - £26,346 per annum.Key Responsibilities:Checking incoming...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time

    Job Title: Housing Benefit AssistantFixed Term 12 Month Contract to cover Maternity LeaveFull Time 36 hours per week £23,645 – £26,346 per annumJob Summary: We are seeking a skilled and experienced Housing Benefit Assistant to join our team on a fixed-term basis. As a key member of our pre-assessment team, you will be responsible for checking incoming...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time

    Job Title: Housing Benefit AssistantFixed Term 12 Month Contract to cover Maternity LeaveFull Time 36 hours per week £23,645 – £26,346 per annumJob Summary: We are seeking a skilled and experienced Housing Benefit Assistant to join our team on a fixed-term basis. As a key member of our pre-assessment team, you will be responsible for checking incoming...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time

    Job Summary: We are seeking a skilled and dedicated individual to join our Housing Benefits section as a Housing Benefits Assistant.Main Duties:Checking incoming claims for completenessDealing with customer queries at the enquiry desk and over the telephoneScanning and indexing documentsRequirements:Previous benefit experience would be an advantageExcellent...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time £23,645 - £26,346

    Job Summary: We are seeking a skilled and experienced Housing Benefits Officer to join our team at Spelthorne Borough Council. As a key member of our pre-assessment team, you will be responsible for checking incoming claims for completeness, dealing with customer queries, and scanning and indexing documents.Key Responsibilities:Checking incoming claims for...


  • Staines-upon-Thames, Surrey, United Kingdom Transform Housing Group Full time

    Housing & Support OfficerTransform Housing Group is seeking a dedicated and compassionate Housing & Support Officer to join our team. As a key member of our team, you will play a vital role in supporting clients to develop their independence and daily living skills.Key Responsibilities:Provide housing management support to clients, ensuring their needs are...


  • Staines-upon-Thames, Surrey, United Kingdom Transform Housing Group Full time

    Housing & Support OfficerTransform Housing Group is seeking a dedicated and compassionate Housing & Support Officer to join our team. As a key member of our team, you will play a vital role in supporting clients to develop their independence and daily living skills.Key Responsibilities:Provide housing management support to clients, ensuring their needs are...


  • Staines-upon-Thames, Surrey, United Kingdom Spelthorne Borough Council Full time £23,645 - £26,346

    Job Summary: We are seeking a skilled and experienced Housing Benefits Officer to join our team at Spelthorne Borough Council. As a key member of our pre-assessment team, you will be responsible for checking incoming claims for completeness, dealing with customer queries at the enquiry desk and over the telephone, and scanning and indexing documents. Key...


  • Staines-upon-Thames, Surrey, United Kingdom Transform Housing & Support Full time

    About the RoleWe are seeking a dedicated and compassionate Housing & Support Officer to join our team at Transform Housing & Support. As a key member of our team, you will play a vital role in supporting clients to develop their independence and daily living skills.Key ResponsibilitiesDevelop non-judgmental professional relationships with clients to empower...


  • Staines-upon-Thames, Surrey, United Kingdom Transform Housing & Support Full time

    About the RoleWe are seeking a dedicated and compassionate Housing & Support Officer to join our team at Transform Housing & Support. As a key member of our team, you will play a vital role in supporting clients to develop their independence and daily living skills.Key ResponsibilitiesDevelop non-judgmental professional relationships with clients to empower...


  • Staines-upon-Thames, Surrey, United Kingdom A2Dominion Housing Group Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Scheme Manager to join our team at A2Dominion Housing Group Ltd. As a Scheme Manager, you will be responsible for providing a people-centred service to our retired residents and managing the building and estate to ensure the highest standards of health and safety, security, and cleanliness.Key...

  • Housing Manager

    1 week ago


    Staines-upon-Thames, Surrey, United Kingdom AWD online Full time

    Job DescriptionWe are seeking an experienced Housing Officer to join our team at AWD online, based in Staines, Surrey. The ideal candidate will have a background in managing Anti-Social Behaviour cases and preparing court documents.Key Responsibilities:Investigate complex cases of Anti-Social BehaviourPrepare and manage court and legal documentsWork...


  • Staines-upon-Thames, Surrey, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time

    Plasterer - Social HousingWe are seeking a skilled Plasterer to join our team at Regen Solutions (U.K) Ltd. as a Plasterer - Social Housing. The successful candidate will be responsible for carrying out reactive and planned works across Staines and the surrounding TW postcode area of Surrey, in a Social Housing environment.Key Responsibilities:Carrying out...


  • Staines-upon-Thames, Surrey, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time

    Plasterer - Social HousingWe are seeking a skilled Plasterer to join our team at Regen Solutions (U.K) Ltd. as a Plasterer - Social Housing. The successful candidate will be responsible for carrying out reactive and planned works across Staines and the surrounding TW postcode area of Surrey, in a Social Housing environment.Key Responsibilities:Carrying out...


  • Staines-upon-Thames, Surrey, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time

    Plasterer - Social HousingWe are seeking a skilled Plasterer to join our team at Regen Solutions (U.K) Ltd. as a Plasterer - Social Housing. The successful candidate will be responsible for carrying out reactive and planned works across Staines and the surrounding TW postcode area of Surrey, in a Social Housing environment.Key Responsibilities:Carrying out...


  • Staines-upon-Thames, Surrey, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time

    Plasterer - Social HousingWe are seeking a skilled Plasterer to join our team at Regen Solutions (U.K) Ltd. as a Plasterer - Social Housing. The successful candidate will be responsible for carrying out reactive and planned works across Staines and the surrounding TW postcode area of Surrey, in a Social Housing environment.Key Responsibilities:Carrying out...