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Housing Benefits Officer

1 month ago

StainesuponThames, Surrey, United Kingdom Spelthorne Borough Council Full time £23,645 - £26,346

Job Summary: We are seeking a skilled and experienced Housing Benefits Officer to join our team at Spelthorne Borough Council. As a key member of our pre-assessment team, you will be responsible for checking incoming claims for completeness, dealing with customer queries, and scanning and indexing documents.

Key Responsibilities:

  • Checking incoming claims for completeness and accuracy
  • Dealing with customer queries at the enquiry desk and over the telephone
  • Scanning and indexing documents
  • Working collaboratively with the team to achieve targets and deadlines

Requirements:

  • Previous benefit experience is an advantage, although training will be given
  • Excellent communication and customer care skills
  • Ability to work as part of a team and on your own initiative
  • Computer literacy and ability to use two computer systems at the same time

What We Offer:

  • Excellent conditions of service, including flexible working hours and a benefits package
  • Opportunity to work in a busy and dynamic team
  • Training and development opportunities to enhance your skills and career

How to Apply: If you are a motivated and experienced individual looking for a new challenge, please submit your application online or contact Recruitment Services for more information.