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Senior Service Excellence Leader

3 weeks ago


London, Greater London, United Kingdom St James Facilities Full time

We are seeking a Senior Service Excellence Leader to join our team at St James Facilities, where you will be responsible for shaping the future of FOH services.

About the Role
  • Provide leadership and set the benchmark for service excellence across St James.
  • Take full ownership of your portfolio, ensuring contracts are fully staffed, compliant, and exceed expectations.
  • Develop innovative account strategies and lead projects from conception to execution.
  • Build and maintain strong client relationships, driving customer-focused operations.

With a competitive salary of around £54,000 per annum and a range of benefits, this is an exciting opportunity to take the lead and make a difference at St James Facilities.