Client Care Professional

7 days ago


Lymington, Hampshire, United Kingdom ClearCourse Careers Full time

ClearCourse Careers is a leading provider of e-commerce solutions, and we are seeking a highly motivated Client Care Professional to join our team. In this role, you will be responsible for providing exceptional support to clients through various communication channels.

Key Responsibilities:

  • Handle client inquiries and issues via phone, email, and LiveChat
  • Collaborate with internal teams to resolve client issues and improve service delivery
  • Develop and maintain knowledge of our products and services to provide accurate information to clients

About the Role:

This is a fantastic opportunity to join a dynamic team and contribute to the growth and success of our business. As a Client Care Professional, you will have the chance to develop new skills and take on new challenges.

What We Offer:

  • A competitive salary of £27,000 - £29,000 per annum, depending on experience
  • Generous training budgets and reimbursement for professional memberships
  • Enhanced Company Pension and Private medical cover with cash plan
  • Hybrid-working model with 25 days annual leave + birthday off
  • Employee wellbeing perks, including Peppy Health and Perkbox
  • Enhanced maternity, paternity, and adoption pay

How to Succeed:

To thrive in this role, you should possess excellent communication and problem-solving skills, a positive attitude, and a passion for delivering exceptional customer experiences.


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