Client Care Professional
7 days ago
ClearCourse Careers is a leading provider of e-commerce solutions, and we are seeking a highly motivated Client Care Professional to join our team. In this role, you will be responsible for providing exceptional support to clients through various communication channels.
Key Responsibilities:
- Handle client inquiries and issues via phone, email, and LiveChat
- Collaborate with internal teams to resolve client issues and improve service delivery
- Develop and maintain knowledge of our products and services to provide accurate information to clients
About the Role:
This is a fantastic opportunity to join a dynamic team and contribute to the growth and success of our business. As a Client Care Professional, you will have the chance to develop new skills and take on new challenges.
What We Offer:
- A competitive salary of £27,000 - £29,000 per annum, depending on experience
- Generous training budgets and reimbursement for professional memberships
- Enhanced Company Pension and Private medical cover with cash plan
- Hybrid-working model with 25 days annual leave + birthday off
- Employee wellbeing perks, including Peppy Health and Perkbox
- Enhanced maternity, paternity, and adoption pay
How to Succeed:
To thrive in this role, you should possess excellent communication and problem-solving skills, a positive attitude, and a passion for delivering exceptional customer experiences.
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