Senior Care Services Manager

1 week ago


Camborne, Cornwall, United Kingdom CareTech UK Full time

Job Title: Senior Care Services Manager

CareTech UK is seeking a Senior Care Services Manager to lead our team in Cornwall.

About the Role:

The successful candidate will be responsible for managing and improving KPIs, maintaining confidentiality, communicating effectively with colleagues, and being responsive and adaptable to the changing needs of our operation.

Key Responsibilities:

  • To support the Registered Manager to deliver exceptional support services in line with The DOVE Project's Policies and Procedures and best practice.
  • To manage and improve KPIs on which the service depends.
  • To maintain confidentiality at all times and handle sensitive information appropriately.
  • To communicate effectively with colleagues in order to swiftly and accurately resolve queries.
  • To be responsive and adaptable to the changing needs of our operation.

Requirements:

  • Have experience in supporting people with behaviour that challenges.
  • Have patience and can remain calm under pressure.
  • Have a responsible attitude.
  • Have good organisational skills.
  • Have a flexible approach to working hours.
  • Are able to support a team of Care and Support Workers.
  • Have good communication skills.
  • Have knowledge and understanding of Microsoft Office.

Salary: £28,000 - £30,000 per annum, depending on experience. Benefits: 28 days holiday inclusive of Bank Holidays, Flexible Additional Holiday Purchase Scheme, DBS check paid by Caretech prior to starting with us, Full induction programme to Care Certificate Standards, Stakeholder Pension, Share Save, Free Employee Assistance Programme, We offer Apprenticeships to those with less experience looking to join the Care Sector, We provide FREE training to achieve qualification in Social Care.



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