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Cash Centre Operations Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom LOOMIS Full time
About the Role

We are seeking an experienced Shift Manager to join our Edinburgh Cash Centre team. As a Shift Manager, you will play a key role in ensuring the branch runs efficiently, your team is motivated and supported, and our customers receive the best service delivery.

Key Responsibilities
  • Manage the day-to-day operational performance, responsible for the planning and control of the operation with a view to ensuring the delivery of outstanding service, operational excellence, and to exceed financial targets.
  • Champion our "Customer First" approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards.
  • Work flexibly and, as key holder, be available for out of hours alarm response on a varying roster basis.
About You

To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills. We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team.

Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role. Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills.

What We Offer
  • 33 days annual leave per year (including bank holidays)
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • A safe and supportive culture
  • MyRewards – over 3000 discounts for everyday life
  • Pension scheme
  • Cycle to Work scheme
  • Progression opportunities

You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today with your CV including a full job history.