Healthcare Administrator

17 hours ago


Hull, Kingston upon Hull, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Healthcare Administrator. As a key member of our referral management team, you will play a vital role in ensuring the smooth operation of our admin office.

Key Responsibilities
  • Provide exceptional patient care and support to patients, relatives, and carers.
  • Work collaboratively with operational managers, company directors, clinicians, and other stakeholders to ensure seamless communication and coordination.
  • Deal effectively with patient enquiries, queries, and appointment requests by telephone.
  • Adhere to contract policies and procedures to ensure accurate booking of patients into clinics.
  • Be proactive in ensuring all clinics are filled to capacity.
  • Maintain a good knowledge of information security, confidentiality, and data protection.
Requirements
  • Excellent telephone manner and communication skills.
  • Previous experience working in a booking/administration environment within the NHS or other healthcare provider.
  • Experience of working with public and/or patients in a healthcare environment.
  • Ability to work under pressure and use initiative to prioritise tasks.
What We Offer
  • 25 days annual leave (plus Bank Holidays).
  • Company Pension Scheme.
  • Life Assurance.
  • Blue Light Card.

We are committed to providing a supportive and inclusive work environment that allows our team members to thrive. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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