Senior Sales Team Manager

3 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom CCP Full time
About the Role

We are seeking an experienced Contact Centre Team Leader to manage a team of Inbound Sales Agents. Our client, a fast-paced and dynamic financial services company, is looking for someone with a proven track record of working in a target-driven environment.

Key Responsibilities
  • Coaching and development of staff
  • Motivation and staff morale
  • Delivering team meetings and group coaching sessions
  • Achieving daily / weekly / monthly KPI's
Logistics

The role will be based on-site at our client's office in Cardiff, with a shift pattern operating between 8:30am and 8pm. A Saturday or Sunday will be worked every other week, with a day off in lieu.

Requirements
  • Previous experience within a Contact Centre Team Leader role
  • Proven sales management experience
  • A track record of working successfully in a fast-paced, target-driven environment
  • Experience working in a FCA regulated environment
Interview Process

A one-stage, in-person interview process will be conducted, and our client is looking to meet candidates immediately to secure their new Team Leader as soon as possible.



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