Training Manager

3 days ago


London, Greater London, United Kingdom Lyca Mobile Group Full time
Job Title: Training Manager

Estimated Salary: £40,000 - £60,000 per annum.

About the Role:
  • We are seeking an experienced Training Manager to lead our training operations and drive continuous improvement across the organization.
  • As a key member of our team, you will be responsible for developing and implementing effective training programs to enhance customer experience and improve operational efficiency.
Key Responsibilities:
  1. Maintain and improve quality assessment approaches by collaborating with Operations and Training teams to provide methodologies for continuous improvement training and development.
  2. Develop and maintain relationships with regulatory bodies, such as LR and external auditors, to ensure compliance with ISO standards.
  3. Liaise with internal departments to gather product and process-related information, identifying areas for improvement and implementing relevant changes.
Requirements:
  • Possess excellent communication and interpersonal skills.
  • Have experience in training and development, preferably within a similar industry.
  • Be able to analyze training needs and develop new or modify existing programs.


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