Support Services Leader
1 week ago
We are seeking a highly skilled Support Services Leader to join our team in Belfast. This full-time, permanent position offers a salary range of £32,000 - £35,000 per annum, dependent on experience.
About the Role:
The Support Services Leader will be responsible for overseeing the delivery of support services to our residents, including identifying and monitoring their needs, and developing and implementing plans to meet those needs. The successful candidate will have a minimum of 5 years' experience managing teams and be proficient in using Microsoft Office tools such as Outlook, Word, and Excel.
Key Responsibilities:
- Identifying and monitoring the needs of customers through effective communication with House Managers, volunteers as appropriate.
- Developing and implementing plans to meet the needs of customers.
- Ensuring the understanding of the licence/occupancy agreement, handbook, charges and relevant policies and procedures by incoming customers.
Requirements:
- Level 5 Education.
- Experience working in sheltered and/or supported housing and/or health & social care environment.
- Minimum of 5 years' experience managing teams.
- Demonstrable experience of Rota Management.
- IT proficient with the use of Microsoft Office tools.
- Excellent communication skills both written and verbal.
- Driving licence and access to a car.
This is an excellent opportunity for a motivated and organised individual to take on a leadership role in our organisation.
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