Service Advisor
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Scania. As a Service Advisor, you will be responsible for delivering exceptional customer service, ensuring that our customers receive the highest level of service and support.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Manage customer relationships, building trust and rapport to ensure repeat business and referrals.
- Coordinate and schedule vehicle maintenance and repairs, ensuring that work is completed efficiently and effectively.
- Communicate with customers, workshop staff, and other stakeholders to ensure seamless communication and collaboration.
- Meet and greet customers, providing a warm and welcoming experience.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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