Workshop Operations Manager
3 days ago
**Job Overview:** Transcomm Recruitment is seeking an experienced Workshop Operations Manager to join their busy Heathrow depot. This exciting opportunity involves managing the day-to-day operations of the workshop, ensuring efficient use of resources and maximum productivity.
About the Job:
- Responsible for planning and managing all scheduled events, as well as assigning un-scheduled events to suitable technicians
- Liaise with service teams, other departments, and customers to ensure smooth communication and collaboration
- As a line manager, responsible for coaching and developing the technical team
About the Team:
You will be part of a dynamic team working together to achieve exceptional customer satisfaction and generate profit through efficient technician utilisation and hours sold.
Requirements:
- Excellent communication skills with the ability to deal diplomatically with customers, manufacturers' representatives, and colleagues
- Organised with the ability to multitask efficiently
- Flexible and approachable with the ability to work independently
- Able to take accountability for own decisions and work on initiatives for improvements
- Experienced with computers and a variety of programs
- Discretionary when handling confidential matters
Benefits: £40k Salary + Bonus, Life Assurance, Overtime, Pension
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