Nightshift Team Lead

2 weeks ago


Leeds, Leeds, United Kingdom G4S Business Unit:US Youth Services Full time
Job Overview

The Security Operations Centre (SOC) is a critical component of G4S Business Unit:US Youth Services' operations, providing 24/7 support to field-based personnel. As a Nightshift Team Lead, you will be responsible for ensuring the health, safety, and welfare of our staff, as well as supporting operational management teams across the country.

Key Responsibilities
  • Monitor the wellbeing of field-based staff through regular welfare calls and effective escalation procedures.
  • Produce timely and accurate incident reports for circulation and escalation to senior management.
  • Provide out-of-hours support to operational management teams, including scheduling and deploying security personnel as needed.
  • Serve as the central point of contact for all G4S staff, providing guidance and support as required.
  • Collaborate with operations teams to optimize the use of processes and systems.
  • Act as the first point of contact for general public enquiries and client base inquiries outside of business hours.
About You
  • A minimum of £31,474 per annum (£12.61 per hour), reflecting the importance of this role in our organisation.
  • Possibility of overtime opportunities.
  • Excellent prospects for career advancement within the department and organisation.
  • Ongoing training and support from day one.
  • Free parking.
  • 21 days annual leave.
  • Pension and Life Assurance scheme.
  • 'Perks at Work' scheme offering staff discounts with major retailers.


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