IT Team Lead

1 month ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

**Job Overview:**

We are seeking a skilled IT Team Lead to oversee the day-to-day operations of our IT services. As a key member of our team, you will be responsible for supervising our IT support staff and ensuring the smooth running of our IT systems.

Key Responsibilities:

  • Provide all levels of technical support to our users.
  • Liaise with our business teams to build positive relationships and ensure effective communication.
  • Coordinate the day-to-day running of our IT systems, including monitoring daily backups and managing our asset database.
  • Develop, manage, and deliver Service Level Agreements (SLAs) that meet the needs of our stakeholders.
  • Manage our IT helpdesk environment and develop technical standards to ensure consistency and quality.
  • Deliver high-quality IT service and introduce innovative ways of working to improve efficiency and productivity.
  • Manage our IT support staff and ensure they have the necessary skills and resources to perform their duties effectively.
  • Organize our support team to provide a high level of user support and resolve issues efficiently.

Essential Skills:*

To succeed in this role, you will need proven working experience as an IT manager, excellent knowledge of technical management, information analysis, and computer hardware/software systems. You should also have expertise in data centre management and data governance, as well as hands-on experience with computer networks.

Core Behavioural Skills:*

We are looking for a confident individual with good interpersonal skills, who is a team-player, analytically minded, comfortable working in a fast-moving dynamic environment, customer-focused, has good organizational skills, and can report on progress.

Company Culture:*

At Interface Recruitment UK, we value professionalism, quality-driven work, goal-oriented approach, customer focus, continuous improvement, flexibility, and openness. Our company vision is to be the leading capital programs professional service provider operating across Property, Infrastructure, and Natural Resources.

Estimated Salary Range:

£60,000 - £80,000 per annum, depending on experience.



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