Retail Team Lead
18 hours ago
MODE SEARCH Ltd.
is supporting a Leading Luxury Homeware Brand in their search for an experienced Retail Team Lead. This renowned brand, celebrated for its exquisite furniture and homeware collections, is at a premier lifestyle destination and seeks a highly skilled team lead to oversee daily operations, ensuring the store exceeds sales targets, delivers unparalleled customer service, and fosters team success.As Retail Team Lead, you will be responsible for leading and managing daily store operations to achieve or exceed sales and performance targets. You will deliver an exceptional customer experience, acting as a role model for the store team, and build strong relationships with customers to drive client loyalty and revenue growth. Additionally, you will oversee merchandising, ensure the store reflects the brand's aesthetic and standards, and monitor KPIs to optimize performance and efficiency.
Requirements: Proven experience in retail management, ideally within luxury furniture or homeware; Strong commercial acumen and track record of achieving sales targets; Exceptional leadership skills with the ability to inspire, coach, and develop a team; Outstanding interpersonal and clienteling abilities, with a focus on building lasting relationships; Passion for interiors, with an eye for detail and merchandising excellence; Proficiency in retail operations, including scheduling, inventory management, and compliance; Flexible approach to working hours, including weekends and holidays as needed.
Estimated salary: £60,000 - £80,000 per annum.
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