Dermalogica Retail Experience Lead

4 days ago


Leeds, Leeds, United Kingdom Dermalogica Group Full time

The Dermalogica Retail Experience Lead will play a vital role in elevating the customer experience, driving sales growth, and ensuring brand consistency across retail stores. This position is responsible for delivering comprehensive training programs to generic retail staff, activating in-store experiences, and supporting the execution of brand strategies.

Key Responsibilities:
  • Develop and execute training programs that educate retail staff on brand heritage, product knowledge, and operational procedures.
  • Collaborate with the National Account Manager to design and implement in-store activations and events that drive sales, improve customer engagement, and create brand awareness.
  • Work closely with retail teams and visual merchandising teams to ensure that in-store displays align with brand guidelines and promotional strategies.

The ideal candidate should possess 2+ years of experience in retail training or sales, with a strong understanding of retail environments, customer behavior, and sales techniques. Excellent communication, presentation, and interpersonal skills are essential for effectively training and motivating retail staff.

Estimated Salary: $55,000 - $65,000 per year, depending on location and experience. Benefits include private health care, life insurance, pension contribution, birthday off work, access to new product innovation, and Unilever discounts.



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