Communications and Support Lead

2 weeks ago


Leeds, Leeds, United Kingdom G4S Business Unit:US Youth Services Full time
Job Description

The Security Operations Centre (SOC) is a vital component of G4S Business Unit:US Youth Services' operations, providing 24/7 support to field-based personnel. As a Nightshift Team Lead, you will play a critical role in ensuring the health, safety, and welfare of our staff, as well as supporting operational management teams across the country.

Main Responsibilities
  • Regularly monitor the wellbeing of field-based staff through welfare calls and effective escalation procedures.
  • Produce accurate and timely incident reports for circulation and escalation to senior management.
  • Support operational management teams by scheduling and deploying security personnel as needed.
  • Act as the central point of contact for all G4S staff, providing guidance and support as required.
  • Collaborate with operations teams to optimise the use of processes and systems.
What We Offer
  • A competitive salary of approximately £31,474 per annum (£12.61 per hour).
  • Possibility of overtime opportunities.
  • Opportunities for career advancement within the department and organisation.
  • Comprehensive training and support from day one.
  • Free parking.
  • 21 days annual leave.
  • Pension and Life Assurance scheme.
  • 'Perks at Work' scheme offering staff discounts with major retailers.


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