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Transport Operations Manager
2 months ago
We are seeking an experienced and skilled Transport Supervisor to oversee daily transport operations, ensuring efficient and timely delivery of goods, and maintaining high standards of service for our clients.
Key Responsibilities:- Team Leadership: Lead and manage a team of drivers, transport planners, and support staff, ensuring smooth and efficient daily operations.
- Transport Planning: Oversee the scheduling and routing of deliveries to maximise efficiency, reduce costs, and meet client deadlines.
- Compliance and Safety: Ensure all transport activities comply with legal requirements and health and safety regulations, including vehicle inspections, driver hours, and proper documentation.
- Performance Monitoring: Track and analyse transport performance metrics (e.g., on-time delivery, fuel efficiency), identifying areas for improvement and implementing corrective actions.
- Customer Service: Act as the primary point of contact for clients regarding transport-related issues, addressing any concerns, delays, or special requests to maintain client satisfaction.
- Collaboration: Work closely with warehouse and operations teams to coordinate inbound and outbound shipments, ensuring seamless handovers and optimised logistics flow.
- Proven experience in a transport or logistics supervisory role, preferably within a 3PL environment.
- Strong knowledge of transport regulations, fleet management, and logistics planning.
- Experience using transport management systems (TMS) and related software.
- Familiarity with health and safety practices in transport and logistics.
- Full UK Driving License and CPC qualification (preferred).
- Competitive salary and benefits package
- Opportunities for career growth and development within a leading 3PL provider
- A supportive and collaborative work environment