Store Operations Manager

3 weeks ago


Scarborough, North Yorkshire, United Kingdom Roots Full time

Store Leadership Opportunity

At Roots, we're looking for a skilled Store Operations Manager to join our team. As a key member of our retail team, you'll be responsible for assisting in the operational functions of the store, motivating the team to exceed goals, and providing support and coverage to the Store and Assistant Managers in their absence.

Key Responsibilities:

  • Proven experience with POS management, daily banking procedures, and submitting timely reports.
  • Available for varied weekly shifts, including weekends, closing, and holidays.
  • Model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

The Impact You'll Have:

This is an opportunity to shape our company's future by:

  • Demonstrating a customer-obsessed selling culture and building brand loyalty through excellent product knowledge.
  • Partnering with store management to execute action plans that optimize results and ensure effective execution of all store operational activities.
  • Contributing ideas and solutions to the leadership team that results in increased productivity and improved operations of the store.
  • Assisting store management in conducting new associate onboarding and trainings.
  • Overseeing and delegating tasks to the team to best maximize efficiency of store operations.
  • Communicating individual and/or team performance feedback to store management.
  • Ensuring adherence to all company policies, procedures, and guidelines.

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