Senior Operations Manager

6 days ago

StratforduponAvon, Warwickshire, United Kingdom Career Legal Full time

At Career Legal, we are seeking a highly skilled Senior Operations Manager to join our team. This role is responsible for ensuring efficient, effective and consistent operations service delivery across the Firm is provided in order to support smooth operation of the day to day business of the firm.

The Senior Operations Manager will be responsible for managing Office Managers in the Regional Offices and liaison with Support Services Directors. They will also coordinate with Office Managers in the International and UK offices on consistent delivery of Operations services.

The ideal candidate will have experience in a law firm and operations management experience within a professional services environment. They will have good leadership and people management skills, flexibility and commitment, and the ability to prioritise work effectively and meet deadlines.

Key Responsibilities:

  • Management of Office Managers in the Regional Offices and liaison with Support Services Directors
  • Coordination with Office Managers in the International and UK offices on consistent delivery of Operations services
  • Liaison with support teams on the design, development and implementation of new systems and processes
  • Assistance with planning and logistics of deployment of new systems and technology changes
  • Oversight of Operations budgets for Regional and International offices
  • Liaison with Marketing department on procedures for booking, planning and supporting Marketing events in the regional offices
  • Oversight of adherence to GDPR regulations and best practice
  • Oversight of operational procedures for Starters, Leavers, trainees and Family leave. Will include H&S Induction for all staff
  • Managing the relationship with Building Management and other tenants where applicable

Requirements:

  • Experience in a law firm (desirable)
  • Operations Manager experience within a professional services environment (essential)
  • Good leadership and people management skills
  • Flexibility and commitment
  • Ability to prioritise work effectively and meet deadlines
  • An ability to operate autonomously with minimum supervision

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