Hotel Supervisor Lead

6 days ago


London, Greater London, United Kingdom Phoenix Resourcing Services (Holdings)Ltd Full time

Job Description:

The Hospitality Supervisor will be responsible for overseeing the daily operations of our hospitality venues, ensuring seamless delivery of customer experiences. This includes managing staff, controlling labor costs, maintaining quality standards, and driving business growth.

Responsibilities:

  • Supervise and train hospitality staff to ensure excellent customer service and high-quality food and beverage offerings
  • Monitor and report on key performance indicators, including customer satisfaction, sales, and operational efficiency
  • Collaborate with chefs, bar managers, and other hospitality teams to develop menus, promotions, and events
  • Manage inventory, labor costs, and other operational expenses to optimize profitability
  • Maintain a safe and healthy work environment, adhering to all relevant regulations and health and safety procedures

Benefits:

  • Competitive hourly rate: £14.25 per hour (£33,450 per annum)
  • Up to 38 days annual leave dependent on job role
  • Paid weekly for the first 12 weeks
  • Taxi/cab paid and provided by employer if finishing a shift by 11:30 pm
  • Access to everyday discounts and a communication portal
  • Employee assistance programme
  • Meals provided on shift when working within one of our venues

About Us:

Phoenix Resourcing Services (Holdings)Ltd is a leading provider of recruitment services, dedicated to connecting talented individuals with top employers. Our mission is to provide exceptional employment opportunities that meet the needs of both candidates and clients.

Estimated Salary Range: £29,400 - £35,500 per annum, depending on experience and qualifications.



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