Technical Support Specialist

4 weeks ago


Kingston upon Thames, Greater London, United Kingdom HGS Full time

Job Description

HGS is seeking a skilled IT professional to handle inbound and outbound technical customer calls for voice, internet, and data installation and connections.

As a Technical Support Advocate, you will:

  • Provide voice technical help desk services to new and existing customers for a wide range of technical requests, queries, and/or complaints.
  • Work in a dynamic environment to analyze, troubleshoot, and resolve technical issues for customers of voice, internet, or data installation and connections.
  • Research, locate, and provide information to answer inquiries.

At HGS, we have a work environment that ensures every employee realizes their true potential and achieves success in their career.



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