Technical Support Specialist
4 weeks ago
Job Description
HGS is seeking a skilled IT professional to handle inbound and outbound technical customer calls for voice, internet, and data installation and connections.
As a Technical Support Advocate, you will:
- Provide voice technical help desk services to new and existing customers for a wide range of technical requests, queries, and/or complaints.
- Work in a dynamic environment to analyze, troubleshoot, and resolve technical issues for customers of voice, internet, or data installation and connections.
- Research, locate, and provide information to answer inquiries.
At HGS, we have a work environment that ensures every employee realizes their true potential and achieves success in their career.
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