Client Services Director Lead
10 hours ago
This is a senior leadership position responsible for overseeing the client services function, managing key relationships, and driving commercial success within ADLIB Recruitment | B Corp.
The ideal candidate will have a strong background in the media sector, along with proven leadership skills, ability to manage complex accounts, and contribute strategically at the highest levels.
Key Responsibilities:- Client Relationship Management:
- Act as the primary point of contact for high-profile clients, building and sustaining strong, long-term partnerships that drive revenue growth and customer satisfaction.
- Oversee the negotiation and renewal of client agreements, ensuring alignment with business objectives and industry best practices.
- Leverage advanced planning tools to deliver data-driven insights and value-added services to clients in the education sector.
Requirements:
- Sector Knowledge: Expertise in higher education and/or experience within a media agency environment.
- Commercial Acumen: A solid understanding of contract management, procurement, and profitability drivers.
- Leadership Experience: Proven ability to motivate and manage teams, drive organizational change, and deliver operational excellence.
- Strategic Thinking: Ability to identify growth opportunities and align service delivery with client goals.
- Financial Oversight: Strong capabilities in forecasting, reporting, and ensuring financial accountability.
What We Offer:
- A competitive salary up to £70,000 (DOE) plus performance-based bonus.
- The chance to work with prestigious education institutions in the UK.
- A leadership role with significant influence over the agency's future direction.
- Opportunities for career development as part of a larger group offering integrated marketing services.
- A collaborative and forward-thinking workplace, with hybrid and flexible working practices.
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