Client Success Director
3 days ago
**Job Description**
We are seeking a Client Success Director to lead our Customer Services team in delivering exceptional customer experiences.
The ideal candidate will have a passion for customer service and a proven track record of success in managing high-performing teams. They will also have strong leadership and communication skills, as well as the ability to motivate and engage their team to achieve great results.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage and develop a team of Customer Service Advisors to ensure excellent customer experiences.
- Collaborate with other departments to ensure seamless delivery of services.
- Conduct regular team meetings and provide coaching and feedback to team members.
- Maintain accurate records and reports on team performance and customer feedback.
Benefits:
- Salary: £52,000 - £62,000 per annum.
- Company-funded health cash plan.
- Holidays: 25 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
-
Client Success Strategist
2 weeks ago
Bristol, Bristol, United Kingdom EVONA Full timeWe are seeking an exceptional Client Success Strategist to join EVONA, a forward-thinking organization dedicated to delivering value to our clients.Estimated Salary: £27,500 - £37,000About the RoleThis is a unique opportunity to work with a talented team and make a meaningful impact on client success. As a Client Success Strategist, you will be responsible...
-
Client Success Advocate
7 days ago
Bristol, Bristol, United Kingdom Intellect Group Full timeAbout the Role:As a Client Success Advocate at Intellect Group, you will be responsible for proactively engaging with clients via email, chat, and phone to ensure satisfaction and resolve queries. You will provide personalized support, helping clients with orders, returns, and product information, and identify client pain points to work with internal teams...
-
Client Success Manager
4 days ago
Bristol, Bristol, United Kingdom ADLIB Recruitment Full timeAre you a skilled Account Manager looking for a new challenge? Do you have a passion for delivering exceptional client service and growing revenue streams? If so, we want to hear from you!We are seeking an experienced Account Manager to join our team at ADLIB Recruitment. As a key member of our client services team, you will be responsible for managing...
-
Client Success Liaison
4 weeks ago
Bristol, Bristol, United Kingdom VERTECH GROUP (UK) LTD Full timeMeet the requirements of a Client Success ManagerLocation: A primarily home-based role, with a focus on the Bristol area and frequent travel to Brighton and customer sites.Salary: A competitive salary of up to £45,000 per annum, plus benefits packages.This pivotal role is part of our Customer Support Team and requires you to engage with a variety of...
-
Digital Client Success Lead
1 week ago
Bristol, Bristol, United Kingdom ADLIB Full timeExperience the perfect blend of professional growth and personal fulfillment as a Digital Client Success Lead at ADLIB Recruitment. Enjoy an above-average annual leave package, regular salary reviews, extensive pension and healthcare benefits.This role offers hybrid working from our stunning Leeds office, allowing you to balance work and life with ease. You...
-
Client Success Specialist
1 week ago
Bristol, Bristol, United Kingdom Solsoft Group Full timeKey ResponsibilitiesDefining and maintaining the client environment, client satisfaction and helping on-board new clients.Identifying alignment issues using internal process and trends via ticket analysis, with the aim to reduce client issues.This role requires constant communication with other areas of the business, namely Centralised Services, Service...
-
Tax and Succession Law Expert
4 weeks ago
Bristol, Bristol, United Kingdom Service Care Legal Full timeService Care Solutions, a reputable Legal 500 firm based in Bristol, is seeking a highly skilled Legal Director to join their Private Wealth team. In this role, the successful candidate will provide expert guidance on succession and tax matters for high-net-worth clients. The ideal candidate will have 4+ years of PQE in Private Wealth law and be able to...
-
Executive Director of Client Services
2 weeks ago
Bristol, Bristol, United Kingdom Nevard Roland Full timeNevard Roland is seeking a highly skilled and experienced Executive Director of Client Services to lead our team.The estimated annual salary for this position is £45,000 - £60,000, depending on experience.Job Overview:We are a growing healthcare organization that prioritizes client satisfaction and care excellence. Our ideal candidate will possess...
-
Bristol, Bristol, United Kingdom Capgemini Full timeAbout the JobThe key objective of this role is to drive business growth and client satisfaction by securing new business sales and account management activities within MOD. This involves selling and managing business advisory, technology consulting, digital services, CRM, cloud, data, and analytics capabilities. Regular visits to MOD client sites along the...
-
Pricing Strategist for Acquisition Success
1 week ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeAbout UsRAC Motoring Services is seeking a skilled Pricing Strategist for Acquisition Success to join our team.This role involves working closely with our technical pricing team to develop and implement a pricing strategy that meets the needs of our acquisition squad.Key Responsibilities:- Collaborate with stakeholders, including the Head of Pricing,...
-
Mechanical Director
1 week ago
Bristol, Bristol, United Kingdom Hoare Lea Full timeEstimated annual salary: £130,000About the PositionWe are seeking a highly skilled and experienced Mechanical Director to join our team as a Director of Data Centres and Mission Critical sector. You will be responsible for managing and directing some of our key projects, meeting with clients, and providing technical leadership and guidance.The successful...
-
Project Director
1 month ago
Bristol, Bristol, United Kingdom Turner & Townsend Group Full timeProject DirectorWe are seeking a highly skilled Project Director to lead our Real Estate team in Bristol. As a key member of our team, you will be responsible for delivering high-profile projects, ensuring timely and cost-effective delivery, and maintaining excellent client relationships.Main Responsibilities:Lead project management commissions, overseeing...
-
Client Success Specialist
1 week ago
Bristol, Bristol, United Kingdom Interaction Recruitment Full timeBecome a key player in our team at Interaction Recruitment and take advantage of this exciting opportunity.Salary: Up to GBP30,000 (negotiable) + lucrative commission schemeJob OverviewAs a Key Account Manager, you will be working closely with customers to understand their needs and provide tailored solutions.Map target accounts and build strong...
-
Operations Director
1 month ago
Bristol, Bristol, United Kingdom beBee Professionals Full time £45,000 - £65,000beBee Professionals in Bristol is seeking an Operations Director to oversee and guide our project teams. The successful candidate will manage diverse projects across multiple departments and ensure timely and successful delivery.Key Responsibilities:Plan, execute, and close projects according to strict deadlines and within budget.Coordinate internal...
-
Private Client Investment Director
1 week ago
Bristol, Bristol, United Kingdom Heat Recruitment Full timeUnlock Business Opportunities as an Investment DirectorA prestigious national investment management firm seeks a seasoned Investment Director to spearhead company growth in the South West region. Based in Bristol, this role offers a unique chance to develop and expand existing private client relationships.Role Overview:Pursue business development...
-
Financial Analyst Position
3 days ago
Bristol, Bristol, United Kingdom Flexicruit Full timeRole OverviewWe are seeking a detail-oriented Financial Analyst to oversee day-to-day bookkeeping, process supplier payments, and ensure accurate reconciliation.This position requires a strong analytical and communication skillset to support bookkeeping in purchase ledger processing and review AP ledgers.Key ResponsibilitiesPrepare and post accruals,...
-
Succession Lawyer
4 days ago
Bristol, Bristol, United Kingdom CV-Library Full timeService Care Solutions partners with a top-tier Legal 500 firm in Bristol to find a highly skilled Succession Lawyer. In this role, you will provide expert advice to HNW clients on succession planning, inheritance tax, and estate administration.The ideal candidate should have at least 4 years of PQE in Private Wealth law. Based on the candidate's expertise,...
-
Senior Project Director
1 week ago
Bristol, Bristol, United Kingdom Turner & Townsend Group Full timeJob Title: Senior Project DirectorEstimated salary: £60,000 - £80,000 per annum.We are seeking a high-calibre Senior Project Director to support our projects in the South West and South Wales.The successful applicant will have a proven track record of delivering large-scale projects within commercial, concert arenas, local authorities, data centres,...
-
Tax Director Role
6 days ago
Bristol, Bristol, United Kingdom Ernest Gordon Recruitment Full timeTax Director Role OverviewWe are seeking a highly skilled and experienced Tax Director to join our team at Ernest Gordon Recruitment. This is an excellent opportunity for a senior tax professional looking to take on a leadership role in a dynamic tax department.The successful candidate will have a proven track record of delivering high-quality tax services...
-
Business Services Director
1 week ago
Bristol, Bristol, United Kingdom Michael Page Full timeA leading chartered accountants firm in Bristol is seeking an experienced Business Services Director to oversee a client portfolio, manage compliance, and deliver advisory project work. The role offers a superb opportunity for a professional looking to lead a team and grow their career.Based in Bristol, the firm acts for a wide range of clients across...