Client Care Expert

4 weeks ago


Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

beBee Professionals is seeking a Client Care Expert to provide exceptional customer service to our clients. As a Client Care Expert, you will be responsible for handling customer inquiries, resolving issues efficiently, and maintaining accurate records of interactions.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.

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