Customer Support Officer
1 week ago
About the Role
The Customer Support Team at Babergh District Council and Mid Suffolk District Council is seeking a committed and proactive Customer Support Officer to join their team in Stowmarket. As a frontline customer service representative, you will be responsible for providing excellent customer service to residents and communities via various communication methods, including telephone enquiries.
About You
To be successful in this role, you will need to be an excellent communicator with a strong commitment to learning and development. You will be working in a fast-paced environment, handling a high volume of telephone enquiries, and will need to be proactive in resolving customer issues.
What We Offer
We offer a competitive salary, generous leave entitlement, and a range of benefits, including a Local Government Pension Scheme and Wellbeing Support Program. Our team enjoys an ongoing commitment to learning, development, and creativity, and we believe in putting the customer at the heart of everything we do.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering excellent customer service, please submit your application form and supporting statement. We look forward to hearing from you.
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