Customer Support Officer

2 weeks ago


Stowmarket, Suffolk, United Kingdom Suffolk County Council Full time
Customer Support Officer

We are seeking a dedicated and proactive Customer Support Officer to join our team. As a key member of our Customer Support Team, you will provide excellent customer service to our residents and communities.

Key Responsibilities:

  • Provide high-quality customer service via various communication methods, including telephone, email, and face-to-face interactions.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Contribute to the development and implementation of customer service strategies and initiatives.
  • Participate in ongoing learning and development opportunities to enhance customer service skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Commitment to providing excellent customer service and making a positive impact on our residents and communities.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A supportive and collaborative work environment.
  • Generous leave entitlement and wellbeing support program.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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