CRM Specialist

3 weeks ago

Acton, Shropshire, United Kingdom Roundhouse Full time
Job Overview
Roundhouse is an iconic music and arts venue seeking a Clinically Minded CRM Specialist to join our team. This role will involve leading the strategy for using data to sell tickets and other products.

About Us
Our mission is to empower people and communities by providing space for creativity. We are committed to innovation and forward-thinking approaches, making us a world-renowned venue in Camden. Our commitment to innovation has enabled us to thrive in an ever-changing environment, where customer expectations continue to evolve.

The Role
You will lead and deliver the strategy for using data to sell tickets and other products for Roundhouse. Your expertise will be utilised to oversee all email touchpoints and inform our social media strategy to optimise customer journeys, cultivating long-term audience engagement that drives revenue and participation.

About You
To be considered as a Clinically Minded CRM Specialist, you will need:
- Demonstrable experience in designing and delivering CRM strategies to improve engagement and drive sales
- Good knowledge of the principles and practices of digital marketing
- A commercially minded, strategic, and outcome-focused approach
- A willingness to undertake a DBS check or hold an acceptable current DBS check

Benefits
- Salary of £40,000 per annum
- 25 days holiday per year plus bank holidays
- Pension scheme
- Cycle to Work and Tech Scheme
- Season ticket loan
- Employee Assistance Programme (EAP)
- Health Cash Plan
- Group Life Assurance
- National Arts Pass
- Staff discount at our bar and café
- Complimentary staff tickets

Location
We are based in Camden, London. With easy access to public transport, this location offers a fantastic work-life balance.

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