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Luxury Hospitality Manager

2 months ago

London, Greater London, United Kingdom Insignia Group of Companies Full time
About the Role

The Insignia Group of Companies is seeking a highly skilled and experienced Luxury Hospitality Manager to join our team. As a key member of our organization, you will be responsible for managing restaurant reservations, developing partnerships with luxury establishments, and providing exceptional client service.

Key Responsibilities
  • Restaurant Reservations: Handle daily restaurant reservations for clients, ensuring seamless and efficient booking experiences.
  • Partnership Development: Establish and maintain strong relationships with luxury restaurants, bars, and clubs globally, securing exclusive benefits and favorable commercial terms for our clients and company.
  • Client Service: Provide expert advice on luxury dining experiences worldwide, ensuring clients receive exceptional service and tailored recommendations.
  • Relationship Building: Foster strong relationships with restaurant owners, managers, and staff to secure advantageous commercial conditions and exclusive benefits.
Requirements
  • Experience: Proven experience in restaurant reservations or a similar role within the luxury market.
  • Network: Strong network within the hospitality industry, with established relationships with luxury establishments.
  • Skillset: Excellent negotiation and relationship-building skills, with the ability to handle high-pressure situations and urgent requests.
  • Software Proficiency: Proficiency in reservation management systems and related software.
Desired Attributes
  • Passion: Passion for fine dining and the luxury hospitality industry.
  • Commitment: Commitment to delivering exceptional client service and exceeding expectations.
  • Flexibility: Flexibility to accommodate different time zones and urgent client needs.