IT Support Specialist
1 day ago
Carpenter Box is seeking a highly motivated and enthusiastic IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional support to our staff, ensuring they have the necessary tools and resources to perform their duties effectively.
Key Responsibilities- Provide first-class technical support to our staff, resolving issues promptly and efficiently.
- Collaborate with departmental heads to understand their IT requirements and provide tailored solutions.
- Stay up-to-date with the latest IT developments and trends, ensuring our systems and infrastructure remain secure and optimized.
- Monitor and maintain the performance of our network servers, PCs, routers, and other hardware.
- Develop and implement long-term IT strategies to drive business growth and efficiency.
- Ensure all new staff members receive a comprehensive IT induction, empowering them to hit the ground running.
- Travel to our office locations as required, fostering strong relationships with our teams.
- Perform ad-hoc assignments and tasks as directed by our directors, demonstrating flexibility and adaptability.
- Previous experience in an IT support role, with a proven track record of delivering exceptional results.
- A proactive interest in IT, with a passion for staying up-to-date with the latest developments and trends.
- Excellent technical judgment and problem-solving skills, with the ability to think critically and creatively.
- Strong communication and team working skills, with the ability to build strong relationships with colleagues and stakeholders.
Carpenter Box is a dynamic and innovative accounting firm, committed to delivering exceptional service to our clients. We value diversity and promote equality, welcoming applications from candidates of all backgrounds. We offer a flexible and hybrid working environment, supporting different ways of working to promote work-life balance and well-being.
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