Mental Health Support Specialist
3 weeks ago
We are seeking a skilled and compassionate Mental Health Helpline Operator to join our team at P3 Charity. As a key member of our team, you will provide critical support to individuals experiencing mental health concerns, working closely with the NHS, Derbyshire Clinical Commissioning Group, and the Police and Crime Commissioner.
Key Responsibilities- Provide telephone support services to individuals using the Mental Health Helpline, with the objective of preventing escalation to a clinical mental health intervention.
- Establish rapport with callers, assess the level of risk and need, and provide advice and guidance to explore practical solutions utilizing community resources.
- Signpost callers to relevant services and provide follow-up support on a planned non-crisis basis.
- Collaborate with internal and external stakeholders to ensure the best outcomes for individuals supported.
In return for your expertise and dedication, we offer a competitive package, including:
- 27 days annual leave per year, plus Bank Holidays
- Pension Scheme
- Paycare Employee Assistance Programme
- Excellent Training Opportunities
Please note that P3 reserves the right to close this advert earlier than the stated closing date. The successful candidate must hold a full UK driving licence and have access to a vehicle. This post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
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Mental Health Support Specialist
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Ripley, Derbyshire, United Kingdom P3 Charity Full timeWe are looking for someone who can provide telephone support to people using our Mental Health Helpline services, with the objective of preventing escalation to a clinical mental health intervention.As a Mental Health Support Specialist, you will be the first point of contact within the Mental Health Helpline, greeting callers, establishing rapport, and...
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Mental Health Helpline Support Specialist
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Ripley, Derbyshire, United Kingdom P3 Charity Full timeAbout the RoleWe are seeking a skilled and compassionate Mental Health Helpline Operator to join our team at P3 Charity.Key ResponsibilitiesProvide telephone support to individuals in need, assessing their level of risk and need.Offer advice and guidance, exploring practical solutions and signposting callers to relevant services.Collaborate with a...
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Education Support Specialist
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Homeless Outreach Specialist
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Ripley, Derbyshire, United Kingdom Derbyshire County Council Full timeThe Derbyshire County Council is in search of a dedicated Administrative Support Specialist to enhance the operations of our educational environment. This role is essential for providing comprehensive assistance to the school office and will be integral to the success of our educational team.The ideal candidate will be a proactive and organized individual,...