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Radiology Department Coordinator

2 months ago

Epsom, Surrey, United Kingdom Nuffield Health Full time

Job Summary:

We are seeking a highly organized and detail-oriented Radiology Department Administrator to provide comprehensive administrative support to the Consultant Radiologists, radiology team, and private patients. The successful candidate will be responsible for efficient administration in all aspects of patient appointment booking and reception duties, processing referral forms, and responding to face-to-face, telephone, and email enquiries.

Key Responsibilities:

  • Manage patient appointment bookings and reception duties with accuracy and attention to detail
  • Process referral forms and liaise with healthcare professionals regarding imaging reports and appointments
  • Respond to enquiries in a professional and empathetic manner, providing excellent customer service
  • Manage workload effectively and support administrative colleagues in meeting departmental objectives
  • Work with CRIS and PACS computer systems to ensure seamless data management
  • Assist in the smooth and efficient running of Radiology services, including image transferring between hospitals

Requirements:

  • Excellent organizational and IT skills, with the ability to use initiative and attention to detail
  • Strong customer service skills, with a focus on providing a positive experience for patients and healthcare professionals
  • Reliable and professional, with the ability to work in a team environment
  • Knowledge of medical terminology and procedures is desirable
  • Previous experience in a healthcare administrative role is desirable
  • The ability to multitask and prioritize workload effectively

About Nuffield Health:

Nuffield Health is a leading healthcare provider, dedicated to delivering high-quality patient care and exceptional service. Our team is passionate about creating a positive and supportive work environment, where employees feel valued and empowered to make a difference.