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Frontline Support Assistant

2 months ago

Leamington Spa, Warwickshire, United Kingdom Warwick District Council Full time

Job Opportunity: Casual Customer Services Assistant

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Casual Customer Services Assistant. As a key member of our front-of-house team, you will provide exceptional customer service and support to our visitors across our cultural venues.

Key Responsibilities

  • Deliver consistently high standards of customer service, ensuring a positive experience for all visitors.
  • Engage with visitors to enhance their experience, providing information and assistance as needed.
  • Support a range of sales activities, including ticket sales and merchandise.
  • Act as a gallery assistant, theatre steward, and provide general support across all our venues.

Requirements

  • Positive, approachable, and flexible attitude.
  • Ability to work varied hours, including weekends, bank holidays, and evenings.
  • Willingness to learn and adapt to changing circumstances.

Working for Warwick District Council

As a Casual Customer Services Assistant, you will be working for Warwick District Council, a local authority committed to delivering high-quality services to our community. This role offers a unique opportunity to be part of a dynamic team and contribute to the success of our cultural venues.