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Technical Support Specialist

2 months ago


Chesterfield, Derbyshire, United Kingdom Inspire Resourcing Ltd Full time
2nd Line Support Engineer Opportunity

We are seeking a skilled 2nd Line Support Engineer to join our client's innovative team in Chesterfield. As a 2nd Line Support Engineer, you will provide technical support, troubleshoot network issues, and assemble electrical products.

Key Responsibilities:
  1. Technical Support: Resolve IT support issues, including hardware, software, and networking problems.
  2. Network Troubleshooting: Manage and troubleshoot network issues, including routers, switches, firewalls, and connectivity problems.
  3. Product Assembly: Assemble electrical products, ensuring quality and adherence to safety standards.
  4. Quality Control: Conduct testing and quality control checks on assembled products.
Requirements:
  1. Experience: 2nd line experience with networking and hands-on technical work.
  2. Networking Knowledge: Proficiency in network troubleshooting, including TCP/IP, DHCP, DNS, routers, switches, VPN, and firewalls.
What We Offer:
  1. Competitive salary based on experience.
  2. Opportunity for professional growth and training.
  3. Pension scheme.
  4. Full benefits package, including private GP service.
  5. A dynamic and collaborative work environment.