Technical Support Specialist

1 month ago


Chesterfield, Derbyshire, United Kingdom Hays Specialist Recruitment Full time

Job Summary

We are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our applications and systems.

Key Responsibilities

  1. Develop a deep understanding of our business processes to identify areas for improvement and resolve technical issues.
  2. Monitor system performance and security to prevent potential issues and ensure rapid resolution of incidents.
  3. Collaborate with cross-functional teams to resolve technical problems and implement changes.
  4. Communicate effectively with stakeholders to ensure timely and accurate resolution of requests.
  5. Stay up-to-date with industry trends and best practices to continuously improve our IT services.

Requirements

  1. Experience in implementing and supporting applications.
  2. Ability to understand business processes and operate cross-functionally to resolve technical problems.
  3. Basic server technical skills, including SQL databases.
  4. Excellent communication and problem-solving skills.

About Us

We are a leading recruitment agency, and we are committed to providing exceptional service to our clients and candidates. If you are a motivated and skilled IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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