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Technical Support Specialist

1 month ago

Chesterfield, Derbyshire, United Kingdom Michael Page (UK) Full time

About Our Organisation

Michael Page (UK) is a leading recruitment agency in the technology sector, partnering with numerous clients to source exceptional talent.

We are currently recruiting for a Technical Support Specialist - IT Infrastructure position to join our esteemed client, a globally recognised leader in the industry.

  • This role will see you providing technical support to customers and their end-users, ensuring seamless delivery of services across multiple sectors.

The Ideal Candidate

  • You will have the ability to troubleshoot complex issues across networking, desktop, mobile, and other IT infrastructure systems using a systematic approach.

The Successful Applicant

  • This role requires good knowledge of enterprise-level IT systems and services, enabling you to deliver high-quality support and contribute to the success of our client.

Key Responsibilities:

  • Provide technical support to customers and their end-users.
  • Act as a technical escalation route to our 1st line Service Desk when necessary.

Requirements:

  • A methodical and logical approach to troubleshooting complex IT issues.
  • Good knowledge of enterprise-level IT systems and services.

Estimated Salary: £45,000 - £55,000 per annum