IT Support Specialist
3 weeks ago
At Hays Specialist Recruitment, we are seeking a highly skilled and motivated IT Support Specialist to join our team as an Application/Systems Support Engineer. This is a fantastic opportunity to work with finance systems and contribute to the success of our clients.
About the RoleThis 3rd line support role will see you working closely with our clients to resolve technical issues and implement new solutions. You will be responsible for developing an excellent understanding of business processes and identifying areas for improvement.
You will also be performing regular system monitoring to verify the integrity and availability of software resources and processes. Additionally, you will participate in incident and problem resolution, including identification, diagnosis, and root cause analysis.
The ideal candidate will have experience in implementing and supporting applications at the 3rd line level and a strong understanding of business processes. They will also be able to operate cross-functionally to resolve technical problems for application software in areas such as finance, supply chain, warehousing, HR, technical, and reporting.
We are looking for someone who is curious about finance systems and has some basic server technical skills, including SQL databases and T-SQL. They should also be flexible and able to make good judgments where applicable.
What We OfferWe offer a competitive salary of up to £48,000 per annum, plus benefits. You will also have the opportunity to work on a wide range of projects and develop your skills and knowledge in finance systems.
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