IT Systems Support Specialist

3 weeks ago


Chesterfield, Derbyshire, United Kingdom Hays Technology Full time
Job Description

We are seeking an experienced IT Systems Support Specialist to join our team in Balborough, Chesterfield. As a 3rd line support engineer, you will play a vital role in the IT Operations Team, operating at a high level of technical expertise.

Your responsibilities will include:

  • Developing an excellent understanding of business processes and technology solutions.
  • Performing regular system monitoring to verify the integrity and availability of software resources.
  • Participating in Incident and Problem resolution, including identification, diagnosis and root cause analysis.
  • Actively communicating risks and operational problems to stakeholders.
  • Responding to requests for support in a timely fashion to meet service levels.

You will have experience in implementing and supporting applications at the 3rd line level, with a strong understanding of business processes and technical skills in areas such as SQL Databases and T-SQL. You will also be able to operate cross-functionally to resolve technical problems for application software.

The salary for this role is £48,000, and you will have the opportunity to work on site in Balborough, with 2 days home working once you pass probation.


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