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Operations Manager
2 months ago
We are seeking an experienced Operations Manager to join our team at Biffa Waste Services Limited. As an Operations Manager, you will be responsible for the day-to-day management of our depot, ensuring the efficient and effective delivery of our services to our customers.
Key Responsibilities:- Manage the day-to-day operations of the depot, including driver supervision and vehicle availability.
- Provide leadership and guidance to the traffic dispatcher team, ensuring they are working effectively to meet business KPIs.
- Manage and motivate the team, ensuring they have the necessary training and development to perform their roles effectively.
- Deal with underperformance, implementing disciplinary procedures as necessary.
- Absence management, including conducting return to work interviews.
- Manage the planning process for mobilisation of new work and tactical re-routes.
- Ensure that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures.
- Deputise for the Depot Manager and carry out other reasonable tasks as required.
- CPC is desirable.
- Experience as Transport Manager or position of similar responsibility in Services or Logistics industry.
- People and health & safety management in a unionised environment.
- Proven track record of working to clearly defined service delivery KPIs.
- Demonstrable experience of successful resource management / cost control.
- Lean Management Understanding.
- Experience with route planning software such as Route Monkey, DPS (LogiX) etc.
Biffa Waste Services Limited is a leading provider of waste management services in the UK. We are committed to providing our customers with a high-quality service, while also ensuring the safety and well-being of our employees and the communities we serve.
We are an inclusive employer, committed to diversity and equality. We believe that our employees are our greatest asset, and we are committed to providing them with the training and development they need to succeed in their roles.
