Operations Manager
2 weeks ago
Join a dynamic team at Biffa
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management
As an Operations Manager, you will be responsible for managing the day-to-day operations of the Depot, whilst delivering and maintaining first-class customer service against pre-defined business KPIs. This role will work alongside the Transport Manager role to support the depots operational, safety, and service performance.
Key Responsibilities
- Provide leadership, give work instructions, and monitor the performance of the traffic dispatcher team
- Review of Depot KPI's- Service, Safety, and Profitability
- Operationally manages the day-to-day shift operations at the depot, including driver supervision, and ensures vehicle availability through close working relationships with fleet management
- Manage, motivate, train, and develop the team as required
- Deal effectively with underperformance, implementing disciplinary procedures as appropriate
- Absence management, conduct return-to-work interviews
- Manages the planning process for mobilization of new work and tactical re-routes
- Manages the seasonal challenges of Bank holidays and Christmas holidays, ensuring the resources and routes are optimized according to customer needs
- On a daily basis, ensures routing and service issues are dealt with, and is ultimately responsible for the customer service experience
- Contribute toward on-going cost control, actively seeking to improve efficiency, reduce operating costs, increase margin, and meet budget targets set
- Ensure that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near-miss reporting, and emergency procedures
- Maintain a good working relationship with internal and external customers
- Deputise for the Depot Manager and carry out other reasonable tasks as the Company may require from time to time
Requirements
- Experience as Traffic Manager or position of similar responsibility in Services or Logistics industry
- People and health & safety management in a unionized environment
- Proven track record of working to clearly defined service delivery KPI's
- Demonstrable experience of successful resource management/cost control
- Experience with route planning software such as Route Monkey, DPS (LogiX) etc
What we offer
- Competitive salary
- Ongoing career development, training, and coaching – because if you don't grow, we don't grow.
- Generous pension scheme
- Medical and dental scheme
- Retail and leisure discounts
- Holiday and travel discounts
- Bike to work scheme
-
Operations Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Biffa Waste Services Limited Full timeJob Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at Biffa Waste Services Limited. As an Operations Manager, you will be responsible for managing the day-to-day operations of the Depot, ensuring the delivery of first-class customer service and meeting pre-defined business KPIs.Key Responsibilities:Provide...
-
Operations Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Biffa Waste Services Limited Full timeJob Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at Biffa Waste Services Limited. As an Operations Manager, you will be responsible for managing the day-to-day operations of the Depot, ensuring the delivery of first-class customer service and meeting pre-defined business KPIs.Key Responsibilities:Provide...
-
Operations Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Siemens Energy Full timeOperations ManagerAbout the RoleThe Operations Manager will be responsible for overseeing the day-to-day operations of the power generation facility. This includes monitoring and controlling the plant's operation, responding to alarms, and maintaining accurate records.Key ResponsibilitiesMonitor and control plant operation, ensuring safe and efficient...
-
Operations Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NRG. Full timeOperations ManagerNRG is seeking an experienced Operations Manager to support the continued expansion of our business. As a key member of our team, you will be responsible for managing stock levels, overseeing logistics, and ensuring the efficient operation of our warehouse.Key Responsibilities:Stock Management: Monitor and manage stock levels to ensure...
-
Operations Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NRG. Full timeOperations ManagerNRG is seeking an experienced Operations Manager to support the continued expansion of our business. As a key member of our team, you will be responsible for managing stock levels, overseeing logistics, and ensuring the efficient operation of our warehouse.Key Responsibilities:Stock Management: Monitor and manage stock levels to ensure...
-
Operations Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Biffa Waste Services Limited Full timeJob Title: Operations ManagerAt Biffa Waste Services Limited, we are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for managing the day-to-day operations of our depot, ensuring the efficient and effective delivery of our services to our customers.Key Responsibilities:Manage the day-to-day...
-
Operations Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Biffa Waste Services Limited Full timeJob Title: Operations ManagerAt Biffa Waste Services Limited, we are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for managing the day-to-day operations of our depot, ensuring the efficient and effective delivery of our services to our customers.Key Responsibilities:Manage the day-to-day...
-
Operations Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Integral UK LTD Full timeJob Title: Area Operations ManagerAt Integral UK LTD, we are seeking a highly skilled and experienced Area Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving performance and achieving operational excellence within your business unit.Key Responsibilities:Performance Improvement: Leverage existing...
-
Operations Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Integral UK LTD Full timeJob Title: Area Operations ManagerAt Integral UK LTD, we are seeking a highly skilled and experienced Area Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving performance and achieving operational excellence within your business unit.Key Responsibilities:Performance Improvement: Leverage existing...
-
Operations Manager
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full timeWe are seeking an experienced Operations Supervisor to join our team at Sephora. In this role, you will be responsible for overseeing various operational activities, including inventory management, cash handling, and staff supervision.Key Responsibilities:Monitor and manage inventory levels to ensure accuracy and availability of products.Coordinate with the...
-
Operations Manager
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full timeJob SummaryWe are seeking an experienced Operations Supervisor to join our team at Sephora. As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of the store. You will oversee various operational activities, including inventory management, cash handling, compliance with company policies, and staff...
-
IT Operations Manager
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pepperjam Full timeJob OverviewWe are seeking an experienced IT Operations Manager to join our team at Pepperjam. As a key member of our technical operations group, you will be responsible for the day-to-day management of our internal IT systems, ensuring they are running smoothly and efficiently.Key ResponsibilitiesManage and maintain our internal IT infrastructure, including...
-
Operations Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full timeTransforming Beauty ExperiencesSephora is seeking a talented Operations Manager to create a retail environment that inspires and delights our customers. As a key member of our team, you will be responsible for elevating store operations to the highest standards, inspiring your team to deliver exceptional customer service, and driving sales performance.Key...
-
Operations Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full timeTransforming Beauty ExperiencesSephora is seeking a talented Operations Manager to create a retail environment that inspires and delights our customers. As a key member of our team, you will be responsible for elevating store operations to the highest standards, inspiring your team to deliver exceptional customer service, and driving sales performance.Key...
-
Operations Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Vistry Group PLC Full timeRole OverviewVistry Group PLC is seeking an experienced Operations Manager to join our team in the North East region. As an Operations Manager, you will be responsible for overseeing the production functions on contracts allocated by the Operations Director, from pre-commencement to the issue of maintenance certificates.Key ResponsibilitiesDevelop and...
-
Operations Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Vistry Group PLC Full timeRole OverviewVistry Group PLC is seeking an experienced Operations Manager to join our team in the North East region. As an Operations Manager, you will be responsible for overseeing the production functions on contracts allocated by the Operations Director, from pre-commencement to the issue of maintenance certificates.Key ResponsibilitiesDevelop and...
-
Operations Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full timeTransforming Beauty RetailThe Operations Manager at Sephora is a key role in creating a retail environment that inspires our customers and empowers our teams. As a leader, you will elevate store operations to the highest standards, inspire the team to deliver excellence in day-to-day operations, and support the entire team in providing outstanding customer...
-
Regional Operations Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Corecruitment Full timeJob Title: Regional Operations ManagerJob Summary: We are seeking an experienced Regional Operations Manager to oversee our hospitality and leisure business in the north of England and Scotland. The successful candidate will be responsible for managing 6 to 8 sites, ensuring high service and operational standards, and driving revenue growth.Key...
-
Regional Operations Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Corecruitment Full timeJob Title: Regional Operations ManagerCorecruitment is seeking an experienced Regional Operations Manager to oversee the North of England operations for our hospitality and leisure business. The ideal candidate will have a background in hospitality operations and a proven track record of managing multiple sites.Key Responsibilities:Manage 4-6 sites across...
-
Financial Operations Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Parkdean Resorts Full timeFinancial Operations ManagerParkdean Resorts is seeking a highly skilled Financial Operations Manager to lead the production of Management Accounts, monitor and review system-generated postings, and provide financial support to Business Unit Management. The ideal candidate will have a strong technical accounting background, experience in supporting...