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Customer Service Ambassador

2 months ago

Bournemouth, Bournemouth, United Kingdom Genting Casinos Full time
{"title": "Customer Service Role", "content": "

About the Role

Genting Casinos is seeking a skilled Customer Service Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our bars and restaurants.

Key Responsibilities

  • Provide outstanding customer service, ensuring a high standard of care and adherence to company procedures.
  • Work effectively as part of a team to drive business improvement and achieve sales targets.
  • Operate tills and handle cash transactions with accuracy and efficiency.
  • Prepare and serve food and drinks to a high standard, ensuring presentation and quality meet our expectations.
  • Clear tables and maintain a clean and organized environment, adhering to health and safety regulations.
  • Be flexible and adaptable, working a variety of shifts, including nights and weekends.

What We Offer

Genting Casinos is committed to providing our colleagues with a comprehensive range of benefits, including:

  • Competitive salary and opportunities for career development.
  • A range of employee benefits, including private GP helpline, discount portal, and pension scheme.
  • Flexible benefits, allowing you to choose the best package for your personal needs.
  • Recognition and rewards for outstanding performance.

About Us

Genting Casinos is one of the UK's leading leisure businesses, delivering exceptional service to our customers in our casinos nationwide. We value individuality and diversity, and are committed to creating a positive and inclusive work environment.

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